Name: SSR Window Cleaning
Address: Rhyl, WLS, GB
Telephone: 07467 397966

Question 1

How much does window cleaning cost?

Accepted Answer

Prices depend on the size of your property and how many windows it has. Our instant online quote gives you a clear, upfront price in about 60 seconds – no home visit and no obligation. Prefer to talk? Call 07467 397966.

Question 2

Which areas do you cover?

Accepted Answer

We clean homes and businesses across North Wales and Chester – including Conwy County, Denbighshire, Flintshire, Wrexham and Chester. See all the areas we cover.

Question 3

How often should I have my windows cleaned?

Accepted Answer

Most customers choose a regular clean every 4 or 8 weeks, which keeps windows looking their best all year round. We also do one-off cleans.

Question 4

What’s included in a regular clean?

Accepted Answer

Every regular clean includes the glass, frames, sills and doors for a complete finish.

Question 5

What happens if it rains?

Accepted Answer

We clean with purified water, which dries naturally to a streak-free finish, so light rain or short showers won’t spoil the results. We don’t clean in heavy rain – if it stops your clean, it rolls over to the next working day. We ask for a week’s flexibility either side of your scheduled clean for weather.

Question 6

Do I need to be home during the clean?

Accepted Answer

No. As long as we can reach the windows (for example, side gates are left unlocked), we’ll clean while you’re out and let you know once we’ve finished.

Question 7

Will I know when you’re coming?

Accepted Answer

Yes. Residential customers get a text the evening before each clean with a link to their customer portal, showing your estimated arrival time – for example 09:30–10:30. Timings aren’t guaranteed, as jobs can run long or short on the day.

Question 8

How do I know a portal text is really from SSR?

Accepted Answer

Portal texts come from the SSR CleanRound Portal number, 07723 575196. Save it in your phone. Your links are personal to you, so please don’t share them.

Question 9

How do I pay?

Accepted Answer

Pay securely by debit or credit card through Stripe, or set up a Direct Debit – your portal shows your balance and invoice history after every clean. We also accept bank transfer, with payment due the same day your windows are cleaned.

Question 10

What if I’m not happy with my clean?

Accepted Answer

Let us know within 24 hours and we’ll come back and re-clean free of charge – that’s our 100% Satisfaction Guarantee.

Question 11

Are you insured and DBS-checked?

Accepted Answer

Yes. We hold full public liability insurance and every member of our team is DBS-checked. We’re happy to send copies of our insurance and DBS documentation on request – see our certificates.

Question 12

Do you offer office cleaning?

Accepted Answer

Yes. Our commercial office cleaning is done out of hours – daily, several times a week or weekly – covering desks, kitchens, washrooms, floors and bins, with bespoke packages to suit your business.

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